Frequently Asked Questions (FAQs)

Updated on 16 October 2023
General
Ride & Ralk for Rainbows is an annual fundraising cycling event organised by Club Rainbow (Singapore) since 2012. This event aims to raise public awareness as well as funds to support the families of children who suffer from a range of major chronic and potentially life-threatening illnesses. For this year, we are introducing a new element, Ralk – ie. the combination of Running & Walking. With the addition of the new category, Ride & Ralk for Rainbows 2023 is targeting to raise $800,000 to support our beneficiaries.
All donations received will go towards sustaining the work which Club Rainbow (Singapore) undertakes. Club Rainbow adopts a holistic approach to help our beneficiaries in 5 core aspects:
  • Social Work Intervention
  • Therapy Intervention
  • Educational Support
  • Arts Development
  • Vocational Development
  • We offer an array of free support services to our beneficiaries in each core aspect, some of which include home and hospital counselling, tuition services, social integration programmes, bursary awards and educational seminars.
This year, the event is targeting to raise $800,000 to support our beneficiaries. You can choose to help in one or more of the following ways:
You may make a donation by clicking on Donate tab. Search for the rider or ralker that you would like to support and click on his/her profile. There will be an option to make a donation online via this page. You may also pen a short encouragement message to the rider/ralker or share his/her fundraising campaign to your social media accounts like Facebook. If the rider/ralker is part of a team, you may also choose to donate to the team instead, which will result in your donation amount being split equally to each rider/ralker of the team.
Yes. You may still donate to support Ride & Ralk for Rainbows to help our children. Click here to show your support for Ride & Ralk for Rainbows.

You may also make your donation via cheque.

The crossed cheque should be made payable to "Club Rainbow (Singapore)" and mailed to Blk 538 Upper Cross Street #05-263 Singapore 050538.

On the reverse side of the cheque, please indicate clearly "Ride & Ralk for Rainbows 2023", the name of Rider or Ralker that you are supporting, as well as your Name, Address, Identification number and Contact number in order for us to issue a tax-exempt receipt to you.
Registration
There are 4 categories that you may register for. The categories include the Virtual Ride 300KM Category, the Physical Ride 20KM Category, the Physical Ride 60KM Category, and lastly, the newly introduced Physical Ralk 10KM Category.
Your profile information will show the number of supporters you have and the donation amount your supporters have contributed to date.
You are only allowed to register for one category. You are not allowed to switch categories upon successful registration.
You are not allowed to switch categories throughout the duration of the event.
You will not be allowed to switch teams throughout the duration of the event.
You will need to fulfil the following requirements in order to confirm a slot to ride/ralk in the event, find out more on the Event Details page.
As a group, all members will need to achieve the required team donation amount. In the event that the team donation amount is not reached, only group members who have either achieved their individual donation amount will be allowed to ride/ralk in the event. These group members would then be riding/ralking as individual rider/ralker.
All funds raised will be directed to Club Rainbow (Singapore) to support our beneficiaries and their families. No refund of donations would be made.
In the event you’re unable to participate in the event, please write to us at [email protected]. Any request received after 17th September 2023 will strictly not be entertained.
In view of cancellation of the physical categories, no insurance coverage will be provided for all event participants.
You may learn more about them via this page.
The collection of event entitlements will be scheduled on 1 October. Timeslots & location for event pack collection will be shared in due course.
Virtual Ride (300KM) Category
There are two ways you can submit your ride details for verification:
  • You can submit your ride details by syncing your Strava profile to your event profile for automatic uploads of your ride details, or
  • You can also submit images of your ride details manually. For manual submission, log in to the user portal and submit a screenshot of the completion details between 30th June 2023 and 24th September 2023. Please note that submission of your ride details can only be done once.
  • Complete your ride anywhere and anytime between 30th June 2023 00:00hrs and 24th September 2023, 23:59hrs
  • Track your ride using any suitable fitness tracking apps that can display the date, time and distance of the ride and take a screenshot of the completion details. The full distance of your category can be completed in up to a maximum of ten separate rides. Your finisher entitlements will be sent to you when the submission has been verified.
  • You may also synchronise your Strava account with your event user profile to automatically upload ride details during the event period.
There are two ways you can submit your ride details for verification:
  • You can submit your ride details by syncing your Strava profile to your event profile for automatic uploads of your ride details, or
  • You can also submit images of your ride details manually. For manual submission, log in to the user portal and submit a screenshot of the completion details between 30th June 2023 and 24th September 2023. Please note that submission of your ride details can only be done once.
Upon qualification, riders are required to complete a distance of 300KM to be eligible for the finisher medal.
You are not allowed to switch categories throughout the duration of the event.
We will send an email notification to your registered email.
Please contact us at [email protected] or 6377 1789 if you did not receive any notification.
Ride details submitted must be clocked by the registered participant. Registered slots are non-transferrable too.
Virtual Ride (20KM / 60KM) and Virtual Ralk (10KM) Category
The virtual ride/ralk challenge period for these categories will be from 17th October 2023 to 17th November 2023.
There are two ways you can submit your ride/ralk details for verification:
  • You can submit your ride/ralk details by syncing your Strava profile to your event profile for automatic uploads of your ride/ralk details, or
  • You can also submit images of your ride/ralk details manually. For manual submission, log in to the user portal and submit a screenshot of the completion details between 17th October 2023 and 17th November 2023. Please note that submission of your ride/ralk details can only be done once.
  • Complete your ride/ralk anywhere and anytime between 17th October 2023 00:00hrs and 17th November 2023, 23:59hrs
  • Track your ride/ralk using any suitable fitness tracking apps that can display the date, time and distance of the ride/ralk and take a screenshot of the completion details. The full distance of your category can be completed in up to a maximum of ten separate submissions.
  • You may also synchronise your Strava account with your event user profile to automatically upload ride details during the event period.
There are two ways you can submit your ride/ralk details for verification:
  • You can submit your ride/ralk details by syncing your Strava profile to your event profile for automatic uploads of your ride details, or
  • You can also submit images of your ride/ralk details manually. For manual submission, log in to the user portal and submit a screenshot of the completion details between 17th October 2023 and 17th November 2023. Please note that submission of your ride/ralk details can only be done once.
Upon qualification, riders are required to complete a distance of 10km/20km/60km, depending on the category that you registered for, to be eligible for the finisher medal.
Ride details submitted must be clocked by the registered participant. Registered slots are non-transferrable too.
You will only be participating in the category that you registered for. No switching of categories is allowed throughout the duration of the event.

Support Ride & Ralk for Rainbows 2023

Show your support for our riders by donating generously!

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